FAQs

When will my order ship?

All orders ship within 1-3 business days via USPS Mail. First Class Mail typically takes 5-7 business days and Priority Mail takes about 2-3 business days.

Is everything in your shop vintage?

Our shop is a curated mix of vintage and secondhand items. Although we do try to focus on vintage pieces as much as possible, there are some newer items that we just can't pass up!

Do you use eco-friendly packaging?

Yes! We ship all orders in biodegradable poly mailers. Large orders that require Priority Mail will be shipped in a USPS Priority box.

Do items come pre-washed?

Yes! 

Do you ship internationally?

As of right now, we only ship within the US but are planning to offer international shipping soon! Join our mailing list to find out when international shipping will be available.

Do you accept returns?

We can only accept returns within 30 days of receipt on items that arrive damaged. Please send us an email at hello@stargirlshop.com to start a return. A refund will be issued once we receive the item.

Help! My item is damaged. What should I do?

If your item arrives damaged, please contact us immediately at hello@stargirlshop.com with a photo of the damage. We will provide you with an exchange or refund.